At Goalistic Digital, we’re here to help. Whether you’re a client or a visitor, our support team is ready to assist with any questions, feedback,or technical issues.

1: How to contact us:

Email: info@goalisticdigital.com.au & goalisticdigital@gmail.com

Phone: 0449 575 786

Office hours: Monday to Friday, 8 am – 4 pm AWST

Location: Perth, Western Australia

2: Support process:

1: Submit a Request: Contact us via email or phone with your enquiry or issue.

2: Acknowledgement: You’ll receive a confirmation within 24 hours, including an estimated resolution time.

3: Resolution: Our team will work with you to diagnose the issue, provide updates, and confirm once it’s resolved.

4: We aim to deliver responsive, transparent, and effective support to every client.

3: Frequently asked support topics:

1: Accessing your client account or dashboard

2: Updating your service, campaign, or subscription details

3: Reporting a technical issue or website bug

4: Requesting additional services, edits, or content.

4: Emergency support:

For urgent technical issues outside normal business hours, please email goalisticdigital@gmail.com with “URGENT” in the subject line.We’ll prioritise your message and respond as soon as possible.

Feedback & suggestions: 

1: Your experience matters.

2: If you have ideas, suggestions, or feedback about how we can improve our services or support, we’d love to hear from you.

3: Simply email us or reach out via our contact form.

Thank you:

Thank you for choosing Goalistic Digital.

We appreciate your trust and look forward to supporting your business every step of the way.